Axius Pro

Customer Support, Marketing & Management for Integrators.

Axius Pro is your partner to deliver best in class support to your customers - helping you grow your business, bring in recurring revenue, and free up more time.

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"An IoT monitoring platform adding special sauce to Domotz's existing solution to create an intuitive app for end users, and rich tools for integrators."

- Julie Jacobson, CEPro

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First line of support for your home technology business.

Axius Pro makes every aspect of running your home tech business simpler, faster, and less expensive. Axius provides full service support, security, and management to your customers - and you keep the relationship!

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"We recently started using Axius support service and its been excellent so far! They've already helped solve customer issues with Apple TVs, Control4, and smart thermostats - remotely. Saving us time and team resources."

Adam Stowe

Director of Sales and Marketing, Wenner

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Solving small issues, preventing big problems

Clients have a direct line to report issues with a single tap from their Axius dashboard or app. We manage your client's support issues from one central location, so we know the moment something needs our team’s attention.

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Unique settings for each of your clients

Customize controls that match your clients needs. Home-wide or room-by-room, decide which devices need more security, scheduled check-ins, or regular updates.

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Insights that guide your team's decisions

Axius helps you power the smart home with data, not guesses. Get answers to how the wifi and devices in your projects work together. With monthly status reports we make it easy to pinpoint any problematic systems.

How Can Axius Help?

Dedicated Support Team

Our team of verified Tech Experts are all based in the U.S. and available 7 days a week to provide assistance whenever it is needed.

White Glove Care

We help your customers just like you would. One-size doesn't fit all, so we'll design a plan tailored to your needs. Because the more personalized your support, the better your results.

Proactive Fixes

With the Axius Hub connected, we'll detect, troubleshoot and fix issues - so you can rest easy knowing everything is taken care of.

Marketing Tools

Retain your customers with monthly reports on wifi speed, device usage, and network security. We'll help you create custom email templates with your branding.

Easy Onboarding

We make joining Axius Pro a breeze and adding each new project is even easier. Our team is ready to assist - email our team for details: [email protected]

New Business Referrals

As an Axius Pro, you get exclusive access to job requests from our directory and marketplace platform. We'll match you with new projects in your area.

Need help with customer support and ticket management?

Schedule a demo